Terms & Privacy

Terms of use

Last Updated: 28 September 2026

By accessing or purchasing from Aera Play (“Aera”, “we”, “our”, “us”), you agree to the following Terms of Use.

1. Use of Website

By using this website, you agree to:

  • Use it for lawful purposes only

  • Provide accurate information when placing orders

  • Not engage in fraudulent or harmful activity

We reserve the right to refuse service to anyone at our discretion.

2. Product Information & Pricing

We aim to ensure all product descriptions, images, and pricing are accurate. However:

  • Prices may change without notice

  • Products may be discontinued at any time

  • Colours and appearance may vary slightly depending on your device

We reserve the right to cancel orders in cases of pricing errors or suspected fraud.

3. Orders & Payments

All orders are subject to availability and confirmation of payment.

We reserve the right to cancel or limit quantities of any order.

Payment information is processed securely through third-party payment providers.

4. Intellectual Property

All content on this website — including logos, graphics, designs, images, and text — is the property of Aera and may not be copied, reproduced, or used without written permission.

5. Limitation of Liability

To the maximum extent permitted by law, Aera is not liable for:

  • Indirect or consequential losses

  • Delays caused by third-party carriers

  • Damage resulting from misuse of products

Nothing in these Terms excludes rights available under applicable consumer protection laws.

6. Changes to Terms

We may update these Terms of Use at any time. Changes will be posted on this page with an updated date.

Continued use of our website constitutes acceptance of any updated Terms.

7. Contact

For questions regarding these Terms, please contact:

support@aeraplay.com

Shipping, returns and privacy

See our Shipping & Delivery page for dispatch and delivery estimates, and our Warranty & Returns page for the 30-day contact window, accepted trial wear, inspection and your refund choices. The manufacturing warranty is separate from the on-court trial.

Our Privacy Policy explains how we handle personal information.